Reconciliation & Friendship

About SulahMitra

Providing an accessible, effective, and peaceful alternative to traditional litigation for resolving legal and commercial disputes in India.

Our Origin

Empowering Peaceful Dispute Resolution

SulahMitra was founded with a simple yet powerful vision: to provide an accessible, effective alternative to traditional litigation. Drawing from diverse cultural traditions of peaceful conflict resolution, our name combines "Sulah" (reconciliation) with "Mitra" (friend), reflecting our role as both mediator and ally.

We recognized that many legal and commercial conflicts escalate unnecessarily due to lack of structured communication and neutral facilitation. By creating a secure digital environment where all parties are heard, we transform disputes into opportunities for agreement and mutual growth.

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Our Core Vision

To make it easier for individuals and businesses to access a structured conversation about their disputes through online tools and neutral facilitation.

Our Guiding Principles

The Values That Drive Us

Neutral Impartiality

Mediation gives both sides an opportunity to explain their concerns and discuss possible terms with a neutral facilitator.

Care with Your Information

Share relevant information through the platform. Ask who can access your case documents and read our privacy policy before uploading sensitive material.

Clear Process and Terms

Understand the proposed process, fees and any agreement before proceeding. Ask questions and obtain independent advice about the legal effect of proposed terms.

Before you start

Know what happens after your request

SulahMitra connects your initial request, case information and support. Use the website or Android app to begin, and clarify the proposed service before proceeding.

Your next steps

  1. Send a factual summary and your contact information.
  2. Discuss suitability, the proposed process and fees with the team.
  3. If the matter proceeds, prepare relevant records and agree participation and scheduling.
  4. Follow your case updates and review any proposed terms before accepting them.

Have these ready

  • A short timeline and the main issue you want to discuss.
  • Relevant agreements, invoices, payment records or messages.
  • Questions about fees, attendance, document access and next steps.

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